Return Policy

At Krishna Masala, we strive to provide you with the highest quality spices and a seamless shopping experience. To ensure your satisfaction, we offer a 7-Day Return Policy on all our products.

Return Eligibility

You may return any item within 7 days of receiving your order if:

• The product is unused and in its original packaging.
• The product is sealed and intact, allowing for safe resale.
• You have the original invoice or proof of purchase.

How to Initiate a Return

To initiate a return, please follow these simple steps:

1. Contact Us: Reach out to our Customer Service Team at krishnamasala16@gmail.com or 9898133434 within 7 days of receiving your order.
2. Provide Details: Include your order number, the product(s) you wish to return, and the reason for the return.
3. Receive Instructions: We will provide you with a return authorization and instructions on how to proceed with the return.

Return Shipping

• Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., defective or incorrect items).
• We recommend using a trackable shipping service or purchasing shipping insurance for items  to ensure they are returned safely.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a specified number of days.

Exchanges

If you wish to exchange a product for a different size or flavor, please follow the same return process and place a new order for the desired item.

Final Note

Your satisfaction is our priority. If you have any questions or concerns regarding our return policy, feel free to reach out to our Customer Service Team. We are here to help you!

Thank you for shopping with us at Krishna Masala!